Managing Hospitality Experiences
Managing hospitality experiences is a crucial part of the hospitality business and industry alike. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management and strategy, while considering hospitality… Celý popis ↓
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Popis Managing Hospitality Experiences
Managing Hospitality Experiences
Managing hospitality experiences is a crucial part of the hospitality business and industry alike. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. While many textbooks cover the management of hospitality services, this text focuses specifically on experiences, while also providing a full and detailed insight into the ways in which experiences are designed and delivered.Using examples from the gamut of hospitality, this book explores issues around people, services and spaces.
This book includes a range of important contemporary topics, such as sustainability, resilience and ethics; supported throughout by learning objectives, case studies, review questions, links to videos and
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Of Hospitality Derrida JacquesPaperback
